“All public and association libraries in New York State must meet minimum standards of service according to Section 90.2 of the Regulations of the Commissioner of Education. These standards support improved public library services for the people of New York and are intended to:

  • promote quality local public library service in all communities of New York State,
  • empower libraries to strengthen community relations and promote public support for quality library services, and
  • support a culture of transparency, accountability, and continuous improvement.”

From: https://www.nysl.nysed.gov/libdev/ministan.htm 

The Massena Public Library serves a population in the 5,000 to 14,999 range, which drives some of the standards, such as hours of operation and director education requirements. 

NY State StandardMassena Public Library
Hours: The Library must be open a minimum of 35 hours per weekThe Library is currently open 44 hours per week.
https://massenapubliclibrary.org/hours-of-operation/ 
Facilities: The Library must maintain a facility that addresses community needs, as outlined in the library’s long-range plan of service, including adequate space, lighting, shelving, seating, power and data infrastructure, and a public restroom.Come visit us at 41 Glenn Street, Massena!
Programming: The Library must provide programming that addresses community needs, as outlined in the Library’s long-range plan of service.The Library publishes a monthly newsletter outlining the planned programs for that month. Most programs are free to the public, and many are funded through donations or through the Friends of the Library partnership. 
In February 2024, the library sponsored 65 total programs that hosted 694 participants! 
Access: The Library must provide equipment, technology and internet connectivity, to facilitate community access to information. The Library must provide a circulation system that facilitates access to the library collection and other library catalogs.Computers are available in the Library’s business center. Public access to wifi is available within the building, as well as in the parking lot. 
https://massenapubliclibrary.org/computer-internet-access/ 
The Library has holdings of about 86,000 and participates in the Interlibrary Loan program with the North Country Library system, allowing cardholders access to hundreds of thousands of titles. 
https://massenapubliclibrary.org/interlibrary-loans/
Long Range Plan: The Library must have a community-based, board-approved long range plan of service developed by the Library board of trustees and staff.https://massenapubliclibrary.org/lone-range-plan/ 
Report: The Library must annually report to the community on its progress in meeting its mission, goals, and objectives as outlined in the library’s long-range plan of service.https://massenapubliclibrary.org/annual-report/ 
Budget: The Library must publish and maintain a board-approved budget that enables the library to meet the community’s needs as outlined in the library’s long-range plan of service.https://massenapubliclibrary.org/budget/ 
Partnerships: The Library must establish and maintain partnerships with other educational, cultural, or community organizations which enable the library to address the community’s needs as outlined in the Library’s long-range plan of service.The Library has active partnerships with Harmonny Performing Arts Community, is a member of the North Country Library System, and The Massena Artist Association.
Bylaws: The Library is governed by written bylaws which define the structure and governing functions of the library board of trustees, and which shall be reviewed and re-approved by the board of trustees at least once every five years or earlier if required by law.https://massenapubliclibrary.org/wp-content/uploads/2023/06/MPL-Bylaws-6-13-23.pdf 
Policies: The Library must have board-approved written policies for the operation of the library, which shall be reviewed and updated at least once every five years or earlier if required by law.https://massenapubliclibrary.org/policies/ 
Director: The Library must employ a paid director in accordance with the provisions of section 90.8 of the Regulations of the Commissioner of Education, who must possess a public librarian’s professional certificate. The Massena Public Library employs a full time director, Krista Briggs. Krista earned her Bachelor of Business Administration from SUNY Empire State College, and her Master of Library and Information Science from Syracuse University.
Staff: The Library must provide all library staff with annual technology training, appropriate to their position, to address community needs, as outlined in the library’s long-range plan of service.“Staff take advantage of the multiple continuing education opportunities offered by the North Country Library System, Northern New York Library Network, and other regional library resource councils throughout each year.”